Survey Result

February 2010 survey summaries for Dr. Bunkis

February 2010 Survey Summaries from all respondents

Survey Name: Feb 01-Feb 28 2010 Responses: 35

Date Deployed: Feb 1, 2010 7:20 AM Invitations Sent: 158
Last Response Received: Feb 28, 2010 8:56 AM Response Rate: 22%

QUESTION ANALYSIS

1. How would you rate your visit? Trending | Responses: 35 of 35

Excellent 86% (30)
 Very good 14%  (5)
Average 0%  (0)
Not so good 0%  (0)
 
2. When your appointment was over did you understand your situation? Trending | Responses: 35 of 35

Yes 94% (33)
Not really 0% (0)
I wish I knew more 6% (2)

3. Were your financial options explained? Trending | Responses: 35 of 35

Yes 63% (22)
No 3% (1)
I already understood my financial options from prior visits 34% (12)
 
4. Did you have to wait past your appointment time? If yes, how long? Trending | Responses: 34 of 35

No 97% (33)
15 to 30 Minutes 3% (1)
30 to 45 Minutes 0% (0)
Over 45 Minutes 0% (0)

5. Did our team greet you properly when you arrived? Trending | Responses: 34 of 35

Yes 94% (32)
Not really 6% (2)
I don't recall 0% (0)

6. Would you refer your friends or family to us? Trending | Responses: 35 of 35

Yes 100% (35)
No 0% (0)
I'm not sure 0% (0)

7. Please comment on your visit, things we could change, new services you would like to see.
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