Survey Result

April 2010 Survey Summary Summary for Dr. Bunkis

March 2010 Survey Summaries from all respondents

Survey Name: April 01- April 30 2010                               Responses: 22

Date Deployed: March 31, 2010 3:21 PM                        Invitations Sent: 128
Last Response Received: April 28, 2010 9:03 PM       Response Rate: 17%

QUESTION ANALYSIS

1. How would you rate your visit? Trending | Responses: 23 of 22

Excellent 83% (19)
Very good 13% (3)
Average 4% (1)
Not so good 0% (0)

2. When your appointment was over did you understand your situation? Trending | Responses: 23 of 22

Yes 96% (22)
Not really 4% (1)
I wish I knew more 0% (0)

3. Were your financial options explained? Trending | Responses: 23 of 22

Yes 43% (10)
No 0% (0)
I already understood my financial options from prior visits 57% (13)

4. Did you have to wait past your appointment time? If yes, how long? Trending | Responses: 23 of 22

No 87% (20)
15 to 30 Minutes 9% (2)
30 to 45 Minutes 4% (1)
Over 45 Minutes 0% (0)

5. Did our team greet you properly when you arrived? Trending | Responses: 22 of 22

Yes 95% (21)
Not really 0% (0)
I don't recall 5% (1)

6. Would you refer your friends or family to us? Trending | Responses: 23 of 22

Yes 96% (22)
No 0% (0)
I'm not sure 4% (1)

7. Please comment on your visit, things we could change, new services you would like to see.
SEE SURVEY RESULTS